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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of 권태영

권태영

August 14, 2024

5  out of  5
rating by 권태영
"아주아주 친절하게 안내해주시고 좋았습니다! 안전운전 하겠습니다. 감사합니다."
We responded:
"Hello 권태영. 친절한 말씀과 긍정적인 피드백에 감사드립니다. 귀하의 시간과 노력에 진심으로 감사드립니다."
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Peter Wontae Park

August 8, 2024

5  out of  5
rating by Peter Wontae Park
"Very diligent and fast response. Bilingual in English and Korean. So if you are a Korean, I highly recommend. Also, very nice!!!"
We responded:
"Hello Peter. Thank you for the kind words and positive feedback. Yes we're multilingual and very grateful for your recommendation!"
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Hyunkyu Han

July 10, 2024

5  out of  5
rating by Hyunkyu Han
"Mina Chae helped me to begin State Farm assurance and explained everything in detail. Thank you for your help!"
We responded:
"Hello Hyunkyu. We greatly appreciate your review and we're thrilled to know our team member Mina provided exceptional service!"
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Hong youn Kim

May 3, 2024

5  out of  5
rating by Hong youn Kim
"많은 에이전트들을 경험하면서 Katie Jun 과 같이 매사에 친절하시고 모든 일을 자신의 일처럼 정성스럽게 처리하시는 에이전트는 만나기 어려웠습니다. Ms. Jun은 어떤 성과 보다는 늘 고객의 입장에서 고객에게 최고의 보험료를 얻게 하시려고 최선을 다하시는 분이십니다."
We responded:
"Hello Hong Youn Kim. 리뷰와 긍정적인 피드백에 감사드립니다. 탁월한 고객 서비스를 제공하는 Katie Jun과 같은 팀원이 있다는 것은 행운입니다. 귀하의 시간과 업무에 감사드립니다!"
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hyunny K

April 27, 2024

5  out of  5
rating by hyunny K
"미국에 온 지 얼마 되지 않아서 자동차 보험 가입도 쉽지 않고, 부득이 보험료도 상당히 큰 금액으로 산출되어 어려움이 많았는데, 친절하시면서도 차분하게 그리고 전문적으로 각종 항목을 비교 설명해 주시면서 고객의 입장에서 가장 효율적이고 효과적인 설계를 도와 주신 Katie 님께 감사의 말씀드립니다. 저도 금융업에서 오랜 시간 종사하는 입장에서 고개가 끄덕여지는 멋진 상담이었습니다. 늘 건승하시기를 기원합니다."
We responded:
"친절한 말씀과 멋진 피드백 감사드립니다. 우리는 투명성을 믿고 고객에게 가능한 한 많은 세부 정보를 제공합니다. 우리 팀원 Katie가 탁월한 고객 서비스를 제공했다는 사실을 알게 되어 매우 기쁩니다. 귀하의 시간과 업무에 감사드립니다!"
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Gregory Lee

April 26, 2024

5  out of  5
rating by Gregory Lee
"My agent Katie I really appreciate your help and kindness while with State Farm. I know you can do nothing about premium increase for my autos. Except your company policy about price I will miss your service. Thanks for period I stayed."
We responded:
"Hello Gregory. Thank you for the positive feedback. We greatly appreciate your understanding of the current circumstances, and we're glad our team member Ms. Katie was able to retain your business. We'll do our best to provide the same quality of service for years to come."
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Steffie

April 21, 2024

1  out of  5
rating by Steffie
"If I could give a zero I would. This is the worst agent ever. Poor customer service. They do not communicate with you at all. Mina Chae is not knowledgeable at all. Mina has no idea as to what she is doing. Quentin has moved to another location on Buford Hwy, same agent, but he was no better. Amy Park sits back and don't seem to care how they operate as long as she gets her money."
We responded:
"Hello Stephanie. Thank you for the feedback. I've reviewed your account with our management team and noticed several communication attempts via emails, texts, and calls to you about your billing history these past several years. You can contact us during our normal business hours M-F 9AM to 5PM. I assure you my team is ready and available to service you."
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M Lee

February 28, 2024

5  out of  5
rating by M Lee
"Kristine Kim is the best, she always answers kindly and very professional!! And I spoke with Katie Jun yesterday, she is also very helpful and very professional!! Whenever I ask something, they always advise me kindly. Because of them, I don't want to leave statefarm insurance."
We responded:
"Hello M Lee. Thank you for the review and kind words! We're thrilled to know our team members, Kristine and Katie, provided prompt exceptional service. We'll do our best to maintian this level of service for many years to come."
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Qingsu Zhan

February 16, 2024

5  out of  5
rating by Qingsu Zhan
"Thank you so much Lulu Li for your help when I was in a car accident. She was very professional in guiding me on how to deal with it. Answered all my calls very quickly and told me what to do. Help me file a claim. Tell me how to fix the car. Get all the help. Makes me feel very warm when I encounter a car accident. Excellent 5 stars service"
We responded:
"Hello Qingsu. Wow, this is amazing! We're thrilled to know our team member LuLu provide prompt, exceptional service when the unexpected occur. Thank you for the feedback and we hope wellness for you. "
Profile photo of John Waller

John Waller

January 23, 2024

5  out of  5
rating by John Waller
"My wife and I have held homeowners insurance policies with Ms. Park at State Farm Insurance for several years, beginning with a property owned in Midtown Atlanta. Last year, we transferred our auto Insurance policies to State Farm with her as our agent after receiving very reasonable quotes. Recently, in January of 2024 we did the same with our local residential Homeowners Insurance. All of the associates in Ms. Park's office are cordial and completely professional. Notably, we have especially enjoyed the experience of working with Lily Yang, who is highly proficient in her work and follow through. It's refreshing and rare these days to work with associates who proactively do what they say they will do and follow up with you in a timely manner. Special thanks to Lily and to Ms. Park. I highly recommend Ms. Park's State Farm Insurance Agency. If you are looking for a new insurance agent, do yourself a favor and contact Ms. Park's office."
We responded:
"Hello John Waller. This is amazing and we're thrilled to know our team member, Lily, provided you exceptional service. Thank for taking time out of your day to provide this remarkable review of our agency."
Profile photo of Jin K

Jin K

January 11, 2024

5  out of  5
rating by Jin K
"I have been a customer for over 5 years. They are very helpful and kind. Problem Solved."
We responded:
"Hello Jin K. Thank you for the honest feedback. I'm glad we were able to talk through your case and resolve the issue. We greatly appreciate your time, business, and review. "
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Yesid Camacho

November 12, 2023

5  out of  5
rating by Yesid Camacho
"Yun Ha promptly assisted and was able to find me an affordable quote for renters insurance. He thoroughly explained everything in detail and was able to bind my policy within 30 minutes after making my initial call. Thank you for making our transition into GA smoother with your help!"
We responded:
"Hello Yesid. Thank you for the review and feedback. We're thrilled to know our CEO, Yun Ha, was able to assist with your transition. Welcome to Georgia and welcome to the Neighborhood!"
Profile photo of Young Kwon

Young Kwon

October 30, 2023

5  out of  5
rating by Young Kwon
"직원분들모두친절하고 맡은업무에 최선을다해 도움을주는곳입니다 나는 이곳을 신뢰합니다."
We responded:
"Hello Young Kwon. Thank you for the honest feedback and positive review. We'll continue to do our best to provide same, quality service for many more years."
Profile photo of xuemei han

xuemei han

October 30, 2023

5  out of  5
rating by xuemei han
"Dear Katie Thanks for your EXCELLENT SERVICE Sweet Voice Professional Knowledge Prompt Response You make my day ! Thanks again !"
We responded:
"Hello Xuemei. This is amazing! We love to hear from our clients and we're thrilled to know our team member Katie has provided exceptional customer service for you. Thank you for your time and review. "
Profile photo of Mindy Kim

Mindy Kim

October 27, 2023

5  out of  5
rating by Mindy Kim
"친절하시고 설명을 잘해주십니다. 신속하게 일처리를 해주셨어요."
We responded:
"Hello Mindy. Thank you for taking time out of your day to give us a positive review. We greatly appreciate your time and business."
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michelle park

October 10, 2023

1  out of  5
rating by michelle park
"Never reached the agent. always answered by answering machine. Always called back next day."
We responded:
"Hello Michelle Park. We uphold a promise to provide prompt, exceptional service for all clients, and it appears we failed at providing that for you. I assure you my team is ready and available to service your insurance needs during our normal business hours. Please contact our office 678-417-7078 at your earliest convenience."
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JAJ Beauty Store

September 23, 2023

5  out of  5
rating by JAJ Beauty Store
"Excellent service, wonderful staff, fast service even on Saturday. WOW. Thank you Katie."
We responded:
"Hello JAJ Beauty Store. This is great! We love seeing reviews like this and we're thrilled to know our team member Katie provided exceptional customer service for you, even on a Saturday. Thank you for your time and business!"
Profile photo of King (Omniburn)

King (Omniburn)

August 5, 2023

5  out of  5
rating by King (Omniburn)
"Works hard to give you the best deal."
We responded:
"Hello King. Thank you for taking time out of your day to give us a review. We'll continue to work hard to provide exceptional service."
Profile photo of Jaeseon Ko

Jaeseon Ko

July 29, 2023

5  out of  5
rating by Jaeseon Ko
"Excellent service!!!! For me during seven year"
We responded:
"Hello Jaeseon. Thank you for the review and positive feedback. We hope to provide the same service for many more years to come!"
Profile photo of 임준호

임준호

July 20, 2023

5  out of  5
rating by 임준호
"도로에 찢어진 타이어 조각이 날라와서 헤드라이트를 파손 시켰어요. 앱을 통해 보험청구를 했는데 평가 금액이 실제 비용과 차이가 났어요. 그래서 정비업체에서 Invoice를 발급받아 이메일로 보냈더니 차액만큼 보험금을 돌려주었어요."
We responded:
"Hello 임준호. Thank you for the update and we're happy to know your claim was handled to your satisfaction. Give us a call at the office 678-417-7078 if further assistance is needed. "
Profile photo of 김상호

김상호

May 2, 2023

5  out of  5
rating by 김상호
"친절하게 잘해주시네요 감사합니다"
We responded:
"Hello 김상호. Thank you for the positive review."
Profile photo of Yon Kim

Yon Kim

February 8, 2023

5  out of  5
rating by Yon Kim
"안녕 하세요. 저는 김연란 입니다. 저는 state farm insurance , 집 하고 차 2대 보험을 가지고 있습니다. 제가 항상 물어 볼것 있을때 마다 전화 통화로 친절이 답해 주셔서 감사 했습니다. 오늘은 딸 차 보험때문에 방문 하여 얼굴을 처음뵙는데 , 딸이 가지고 있는 GEICO 보험 ,coverages 와 똑같이 하면 견적이 얼마 되는지 알아 봐 달라고 하면 GEICO 에서 온 bill 을 보여 드렸습니다.저랑 상담하신분 Katie Jun 씨 bill을 보시고 , 사고시 의료 혜택이 없다고 첨부 해 주시고 디덕터블도 낮추어 주시고 모든것이 가이고 보다 6개월에 $281,96 적게 나왔습니다.저를 도와 주신 Katie 씨 한테 감사 드립니다."
We responded:
"Hello Yon Kim. Thank you for the kind words and feedback. We love to see comments like these from our clients and we're thrilled to know our team member Katie provided exceptional customer service for you. Thank you for your time and business."
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하민주

January 13, 2023

5  out of  5
rating by 하민주
"The agent was so kind and explained it to me well"
We responded:
"Hello 하민주. Thank you for the kind words and positive feedback. We greatly appreciate it."
Profile photo of Rachel Yun

Rachel Yun

December 20, 2022

5  out of  5
rating by Rachel Yun
"30여년 미국에서 살면서 몇년전 만난 하윤선 선생님 같은 분은 처음입니다. 항상 미소를 띄게 하는 친절함과 어떻게 하면 고객에게 좋은가를 최우선으로 고민하고 최상의 서비스를 받게 하시려는 열심에 감동을 받았습니다. 언제나 한결같이 고객편에 서서 상담해주시는 마음 진심으로 감사드립니다 ~~~^^"
We responded:
"Hello Rachel. Thank you for the positive feedback. We're thrilled to know our CEO Yun was able to provide exceptional service for you. We greatly appreciate it."
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Dotori

December 7, 2022

5  out of  5
rating by Dotori
"Helpful and easy to understand."
We responded:
"Hello Dotori. Thank you for the review. We're here to assist the best when can and we appreciate your business."